This email contains graphics, so if you don't see them, view it in your browser.
HRA Service Delivery Survey Analysis
This is a summary of the results received from 248 respondents to a survey circulated by The Hilton Ratepayers’ Association in February and March 2021.
A. Msunduzi Municipality - electricity supply
B. uMngeni Municipality - other municipal services, excl. water
The above tables reflect the outcome of a survey conducted by the HRA. The sample is large enough to conclude that the opinions reflect those of the Hilton population at large. Clearly there is a high level of dissatisfaction with service delivery from Msunduzi and uMngeni Municipalities.
The HRA has always wished to create a cooperative and friendly working environment with the Municipalities and does not favour drastic action such as rate boycotts. However, we do believe that the least ratepayers can expect is a credible budget, especially with respect to revenue that addresses the various issues around service delivery and maintenance.
This is the approach that most respondents to the survey seem to favour and the HRA will pursue this as vigorously as we can.
Thank you to all residents who took the trouble to respond.
Please encourage friends and neighbours to join your HRA. The stronger the support we receive, the more effective we can be. Click here to apply for membership.
Hilton Ratepayers Association
You are receiving this email because you are on our private address list, updated through direct contact with you or your company. However, if you feel this is a mistake, we apologize for the inconvenience.
Not interested anymore? Unsubscribe